Privacy Policy
Who we are
Our website address is: https://jbdrywallandplaster.com.
This website is owned and operated by JB Drywall & Plaster Repair LLC.
We provide drywall repair, plaster repair, and related home improvement services.
For privacy-related concerns, you can contact us at:
info@jbdrywallandplaster.com
What personal data we collect and why we collect it
We collect personal information only when you voluntarily provide it, such as when you:
- Submit a contact form
- Request an estimate
- Email us directly
- Call or message us through our website or social platforms
This may include:
- Name
- Email address
- Phone number
- Address (if provided for estimates)
- Project details
We collect this information to:
- Respond to inquiries
- Provide estimates
- Schedule and complete services
- Improve customer service
We do not sell or rent your personal data.
Comments
If visitors leave comments on the site, we collect the data shown in the comments form, along with IP address and browser information to help prevent spam.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the site.
Contact forms
When you submit a contact form, we collect the information you enter (such as name, email, phone number, and message).
We keep this information for customer service purposes and to respond to inquiries.
We do not use this information for marketing without your consent.
Cookies
This website may use cookies to improve user experience.
Cookies may:
- Remember your preferences
- Help the website function properly
- Track basic analytics data
You may disable cookies through your browser settings if you prefer.
Analytics
We may use basic website analytics tools to understand how visitors use our site (such as page views and traffic sources).
This data is anonymous and does not personally identify users.
Who we share your data with
We may share limited data with:
- Website hosting providers
- Email providers (for communication)
- Spam protection services
We only share data necessary for website operation and communication.
How long we retain your data
We retain contact form submissions and email inquiries for up to 12 months for customer service purposes.
If you become a customer, we may retain relevant records for accounting and service history purposes.
What rights you have over your data
You may request:
- A copy of the personal data we hold about you
- Correction of inaccurate data
- Deletion of your personal data
To make a request, contact: info@jbdrywallandplaster.com
Where your data is sent
Visitor data may be processed through:
- Website hosting servers
- Email delivery services
- Spam detection systems
These services may process data outside your local region depending on provider infrastructure.
How we protect your data
We use reasonable security measures including:
- SSL encryption (HTTPS)
- Secure hosting environment
- Limited access to customer data
- Password-protected systems
Data breach procedures
In the event of a data breach, we will:
- Investigate immediately
- Secure affected systems
- Notify affected users if required
- Take corrective action to prevent future issues
Third-party data
We do not knowingly receive personal data from third parties outside of standard website analytics or email services.
Automated decision making
We do not use automated decision making or profiling that affects users.
Industry disclosure
We are not currently part of a regulated industry requiring additional privacy disclosures.